Online Course Support

Miscellaneous Information

The information below pertains to all supports emails and calls.

• We process support requests from 8AM to 5PM EST Monday-Friday. Our MAXIMUM response time is 2 business days.
• Include detailed information about your technical issue or problems to help our staff members deliver a quick and helpful solution to you.
• When submitting a request, please submit it just once and to one email address only! This will eliminate confusion and speed up our response time.

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