Frequently Asked Questions

Login and Registration Issues

  • Why can't I login?

    There are several reasons why this could occur. First, ensure your username and password are correct and please make sure your capslock is not on. If that didn't solve the issue, you can request a username reminder or a reset your password.
  • Why do I need to create an account at all?

    Creating an account will give you access to additional features not available to guest users such as ability to make comment on the blogs, ask questions on the forum, upload forum profile image, etc. It only takes a few moments to join so it is recommended you do so. Join now
  • Why do I get logged off automatically?

    User are logged in for a preset time. This prevents misuse of your account by anyone else. To stay logged in, there must be activity, such as viewing different pages.
  • I've lost my password!

    Don't panic! While your password cannot be retrieved, it can easily be reset. Click the button below, follow the instructions, and you should be able to log in again shortly. Reset Password
  • I registered but cannot login!

    First, ensure your username and password are correct and that the capslock is not on. If you were sent an e-mail, follow the instructions. If you did not receive an e-mail, you may have provided an incorrect e-mail address or the e-mail may have been picked up by a spam filer, please check your spam or junk folder. If you are sure the e-mail address you provided is correct, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it.
  • I joined in the past but cannot login any more?

    Attempt to locate the e-mail sent to you when you first joined, check your username and password and try again. It is possible an administrator has deactivated or deleted your account for some reason. Also, many sites remove users who have not posted for a long time to reduce the size of the database. If this has happened, try joining again and being more involved in the site.
  • Why can't I join?

    It is possible the website owner has banned your IP address or disallowed the username you are attempting to join with. The website owner could have also disabled account creation to prevent new visitors from signing up. If you are having problems joining please contact us immediately for assistance at This email address is being protected from spambots. You need JavaScript enabled to view it..

User Preferences and settings

  • How do I change my profile settings?

    If you are a registered user, all your settings are stored in our database. To alter them, click the Edit Profile link on the User Options menu at the bottom of the page. Please note, you must be logged in to be able to see the User Options menu. Once on the Edit Profile page, you can change your settings and preferences.
  • The times are not correct!

    It is possible the time displayed is from a timezone different from the one you are in. If this is the case, visit your User Details Panel via the link in the User Options menu to change your timezone to match your particular area, e.g. London, Paris, New York, Sydney, etc. The User Options menu is only visible to logged in users. Please note that changing the timezone, like most settings, can only be done by registered users. If you are not registered, this is a good time to do so. Join now
  • I changed the timezone and the time is still wrong!

    If you are sure you have set the timezone and Summer Time/DST correctly and the time is still incorrect, then the time stored on the website's server clock is set for a particular reason.
  • How do I show an image along with my username?

    When you register for an account with us, you automatically have access and a profile in our forum. You may upload an avatar (an image or photo of yourself). The avatar is generally unique or personal to each user and used beside posts and comments made on the site. It is up to the board administrator to enable avatars and to choose the way in which avatars can be made available. Please only upload professional and appropriate images/photos. To change or upload an avatar/image, go to your forum profile. If you don't have an account yet, click the button below to create one! Join now

Private Messaging

  • I cannot send private messages!

    There are three reasons for this; you have not joined and/or not logged on, the site administrator has disabled private messaging for the entire board, or the site administrator has prevented you from sending messages. Contact This email address is being protected from spambots. You need JavaScript enabled to view it. for more information. Log in Join now
  • I keep getting unwanted private messages!

    If you are receiving abusive private messages from a particular user, inform a Speech Team staff member by contacting us at This email address is being protected from spambots. You need JavaScript enabled to view it.; they have the power to prevent a user from sending private messages.
  • I have received a spamming or abusive e-mail from someone on this board!

    We are sorry to hear that! The e-mail form feature of this site includes safeguards to try and track users who send such posts, so e-mail us at This email address is being protected from spambots. You need JavaScript enabled to view it. with a full copy of the e-mail you received. It is very important that this includes the headers that contain the details of the user that sent the e-mail. A Speech Team staff member can then take action.